Privacy Policy

This Privacy Policy describes how Chetu Spices (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://shop.chetuspices.com/ (the "Site") or otherwise communicate with us.

Overview

By using or accessing the Services you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updated policies will be posted on the Site and the "Last updated" date will be revised.

How We Collect and Use Personal Information

Information Collected Directly

• Contact details: name, address, phone number, email.
• Order details: billing/shipping addresses, payment confirmation, order history.
• Account details: username, password, security questions.
• Shopping activity: items viewed, added to cart, wishlist.
• Customer support messages and related communications.

Information Collected Automatically

We use cookies, pixels and similar technologies to collect Usage Data such as device and browser information, IP address, and interaction details to operate and improve the Site.

Information From Third Parties

We may receive data from service providers (for example Shopify, payment processors, analytics providers) and treat such data in accordance with this policy.

How We Use Your Information

• Provide Products & Services: Payment processing, order fulfillment, account management and shipping.
• Marketing & Advertising: Promotional communications and tailored advertising.
• Security & Fraud Prevention: Detecting and preventing fraudulent or illegal activity.
• Customer Support: Responding to inquiries and improving our Services.

Cookies

We use cookies to remember preferences, run analytics and support advertising partners. You may control cookies in your browser settings — note that blocking cookies may affect Site functionality.

Disclosure of Personal Information

We may disclose personal information to vendors and service providers, business partners, affiliates, or as required by law. We do not use sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

Public content you post (for example reviews) is visible to others. We are not responsible for how third parties use such content or personal information you choose to make public.

Third-Party Sites

The Site may include links to external sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any sites you visit.

Children

The Services are not intended for children and we do not knowingly collect information from children. If a parent/guardian believes we have collected a child's information, contact us to request deletion.

Security & Retention

We use reasonable measures to protect personal data but cannot guarantee absolute security. We retain information as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Subject to local law, you may have rights to access, correct, delete, or port your personal information, restrict processing, withdraw consent, and opt out of certain communications. We will respond as required by law.

Complaints

If you have complaints about how we process personal information, contact us using the details below. You may also lodge a complaint with your local data protection authority if not satisfied with our response.

International Transfers

Your information may be transferred, stored and processed outside your country, including in the United States. Where applicable we rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses).

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